TERMS

Tour does not Include

Pre-tour accommodation. It is highly recommended that you arrive in Europe 2-3 days prior to commencement of the tour, to allow you to overcome any symptoms resulting from jet lag; this will maximise your enjoyment of the first few days on the tour.
Recommended pre-tour accommodation in Milan: Antica Locanda dei Mercanti OR Antica Locanda Solferino. These hotels in Milan will also serve as the meeting and pick-up points for tour departure. Other pick-up points in Milan might also be added (subject to the group).
Airfares
Travel insurance
Visas (if applicable)
Items of a personal nature, including phone calls, passport and visas (if applicable), laundry or tips (except for meals, as per itinerary)
Personal spending money
Personal transport, excess baggage, security and government taxes, travel insurance
Beverages, unless specifically described
Meals not specifically mentioned in itinerary
Optional excursions or activities that may be offered but not included in the tour price
Does not include morning teas/ afternoon tea/coffee or drinks in between meals, not specifically mentioned in itinerary

Tour Payments

A Deposit of $1,000 is required to reserve your place on the tour. Deposit is non-refundable (however, may be transferable) and is due at the time of booking.
A Second Payment of $3,000 is required by 13 January 2017 to enable confirmation of hotel and other reservations.
The balance must be paid by 7 April 2017. Late payments may incur additional costs.

Cancellation Policy

All cancellations must be made in writing to In giro Tours and will be subject to the following cancellation charges:

The initial deposit is non-refundable, however may be transferable to another person or future In giro Tour, at our discretion.

40% of the second payment will be refundable where the second payment has been made but final payment has not yet been made.

The final payment is non-refundable. If you withdraw from the tour after the final payment has been received, the entire tour cost will be forfeited by you (although this could be recoverable through your travel insurance).

Further information

Extensive information will be provided well before departure concerning itinerary details, visa requirements, currency, electrical appliances, clothing and what to pack, bank facilities, food and weather.

Booking conditions

Conditions of Travel:

It is recommended that all travellers adopt a sense of adventure, an easygoing outlook and the ability to ‘expect the unexpected.’

It is the expectation that all travellers will respect their follow passengers and understand the key to an enjoyable tour is you!

Your tour leader Ingrid Gaiotto will have final say on all matters which affect the safety and wellbeing of you and your fellow travellers. This includes decisions about your ongoing participation in the tour if you fail to comply with her directions.

If you fail to follow directions or interfere with the enjoyment of your fellow travellers, this agreement may be terminated immediately and you can be required to leave the tour immediately, with no right of refund.

Ability to Travel:

We rely on the information that you provide in the Fit to Travel section of the Bookings Form. You agree that we cannot have any knowledge of any other medical issues that you may have and that we may request you to provide a medical certificate prior to accepting your booking if your Fit to Travel Form discloses any matters of concern.

In giro Tours reserves the right to decline any prospective traveller if they are concerned about the traveller’s ability to participate in the tour or who may require services and/or facilities that In giro Tours cannot guarantee will be available.

You agree not to hold In giro Tours responsible for any decision made by a third party service provider who may refuse to carry you or provide any service to you. Additionally, you agree that In giro Tours is not held liable for any damage, injury or loss of any kind arising from any pre-existing medical condition or from your failure to disclose any relevant medical information.

Deposits and Final Payments:

The following payments must be made to secure your booking:

$1,000.00 initial deposit is payable at the time of booking to reserve your place on the tour.
A second payment of $3,000.00 is due by 13 January 2017 to enable us to secure services from third party providers.
The final payment, being the balance of the price of the tour, is due by 7 April 2017.

Where a payment is not received by the due date, In giro Tours reserves the right to cancel your booking including up until the day of departure.

Accepted Forms of Payment:

We only accept direct deposits or bank cheques. These payments must clear by the due date.

Single Supplement:

The prices quoted are for double occupancy. Single travellers will incur a single supplement fee.

Changes to Prices and Itinerary:

Whilst every effort has been made to ensure the accuracy of the information we provide to you about our tours, In giro Tours is not responsible for any changes to the itinerary as we are reliant on third party service providers.

You acknowledge that the tour costs are subject to international exchange rate fluctuations and these may necessitate increases to the cost of the tour.

If we are required to vary your booking for reasons beyond our control, we will notify you as soon as practicable. We will make every effort to minimise inconvenience to you.

Cancellation:

All cancellations must be made in writing to In giro Tours at 56 Campbell Street, Castlemaine VIC 3450 or ingrid.gaiotto@bigpond.com and will be subject to cancellation charges from the date the written cancellation is received.

Cancellation Charges:

The initial deposit is non-refundable, however may be transferable at our discretion.

40% of the second payment will be refundable where the second payment has been made but final payment has not yet been made.

If you choose to leave your tour early, no refund will be made to you as the full travel costs will have already been incurred by In giro Tours.

Minimum Numbers:

All tours are subject to minimum numbers being achieved. If the minimum is not reached, the entire tour costs paid by you will be refunded.

In giro Tours does not take responsibility for any additional costs incurred by you for additional costs or travel arrangements made by you.

Last Minute Bookings:

Bookings made after the date for final payment are subject to availability and will require full payment immediately on receiving confirmation of your booking in writing.

Travel Insurance:

It is a condition of travel that you hold comprehensive travel insurance for the full duration of the tour that adequately protects you for accidents, illness, injury, medical expenses, emergency repatriation, personal liability, death, loss of baggage and personal items, cancellation and curtailment.

You will be requested to provide evidence of travel insurance prior to departure.

Visas and Immigration:

While In giro Tours may provide you with general information at times, you are solely responsible for ensuring that you have provided with all visa, passport, immigration, quarantine, customs, health and other requirements of both Italy and Australia. In giro

Tours is not responsible for any liability, expense or loss of any kind arising from your failure to comply with these requirements.

Passports:

When booking the tour, you must provide your full name as it is recorded on your passport.

In giro Tours is not responsible for any liability, expense or loss of any kind as a result of your name being recorded incorrectly. It is your responsibility to carry a valid passport.

Consular Advice:

Official travel advice is issued by the Australia Department of Foreign Affairs and Trade. We recommend that you review the information contained on their website www.dfat.gov.au or contact their office on (02) 6261 1111 both prior to making a booking and prior to your departure.

General Conditions:

In giro Tours will use its best endeavours to supply the tour in accordance with the itinerary except where such service cannot be supplied or the itinerary is changed due to delays or other causes which are beyond the control of In giro Tours.

You acknowledge that In giro Tours engages third party service providers on your behalf as your agent and is not liable for any failure to provide a service or damage, injury, loss, accident, delay, change or irregularity of any kind suffered by you which is a result of an act of omission of a third party service provider.

You acknowledge that events of force majeure may require the tour to be changed or cancelled to ensure the safety and wellbeing of the travellers. In giro Tours will not be liable for any delay or charge to our cancellation of the tour due to force majeure.

Force majeure may include acts of God, acts of government, strikes, lockouts or other industrial disturbances, blockades, wars, insurrections or riots, epidemics, landslides, fires, storms, floods, explosions or other events beyond the control of In giro Tours.

In giro Tours may be required to make substitutions for services described in the itinerary and will use its best endeavours to provide a comparable service.

You acknowledge that there may be instances where Ingrid Gaiotto is unable to act as tour leader and in that event, every effort will be made to replace her with a tour leader of similar experience and familiarity with the places being visited.
In giro Tours does not guarantee exact arrival and departure times and is not liable for any failure to make connections with any other service.

You may incur additional costs as a result of a delay, change or failure to meet the itinerary.

You acknowledge that there are inherent risks in overseas travel and In giro Tours is not liable for any loss including loss of enjoyment, delays or compensation as a result of circumstances which are beyond its control or to make any refund to you in these circumstances.

To the fullest extent permitted by law, In giro Tours excludes liability for any and all claim, loss, damage, accident, delay, change or irregularity whether direct, indirect or consequential.

Governing Law:

This agreement will be governed by and construed in accordance with the law of Victoria, Australia. Each party submits to the exclusive jurisdiction of the courts of Victoria for determination of any claim or matter arising under this agreement.